Standards

Grievance redressal

How to raise a formal complaint about our content, as provided for publishers of news and current affairs under India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Last updated October 20, 2026

Grievance officer

Name: [Grievance Officer name]
Email: [grievance email address]
Address: [Registered office address]

How to complain

Email the grievance officer with:

  • a link to the article or content concerned
  • what you believe is wrong, and why
  • your name and contact details

What happens next

  1. Acknowledgement within 24 hours of receiving your complaint.
  2. Review by the editors against our editorial standards.
  3. Decision communicated to you within 15 days, with reasons.

If you are not satisfied

You may escalate your complaint as provided under the Rules.

Corrections without a formal complaint

For simple factual errors, write to feedback@energyasia.co.in. We usually fix these quickly without the formal process.